Information Center

Water bill questions
Monday -Friday – 8:30 a.m. to 5:00 p.m
Phone: 803-791-1880.

Emergencies After Hours and on Weekends
Dial West Columbia PD: 803-794-0721.

Pay Water Bill

Pay Bill Online Now

E-Billing

Receive your bill via email.
Sign Up Now

Auto Draft

Auto draft of your bill is available. Download and fill out this form. Mail or drop it off to City Hall along with a voided check.

Pay By Mail

City of West Columbia
Water Collection Division
PO Box 4044
West Columbia, SC 29171-4044

You may also pay your bill at the Customer Service Counter located in City Hall, 200 North 12th Street, West Columbia.
For your convenience, a drop box is located at the drive-up window where payments may be placed after hours.

Water E-Billing Application

E-Billing is now available.. If you would like to sign-up for E-Billing, please fill out all fields below and click the Submit button. This is to sign-up to receive your water bills through email instead of through regular mail. You will receive an email notification before your first E-Bill.

**Remember that you can pay your water bills online, by bank draft, by mail or in person at City Hall (200 N. 12th St, West Columbia, SC 29169). If you have any questions, please contact Customer Service by calling 803-791-1880.

  • Please enter the name on the account.